Non Defective Return Policy
Batterybuyer.com is dedicated to your
satisfaction with the products you purchase from us. We
pride ourselves on quality products and outstanding service. In the
event you encounter any problems with one of our products, please
review the following information, which outlines the
Batterybuyer.com Return Policy.
Please note: This policy covers all
non-defective return requests made on purchases from
Batterybuyer.com. Defective products are covered under a
Return requests must fall under the
- Proof of Purchase is required.
- A Return Request must be submitted to
Batterybuyer.com within 14-days from the date you receive your
product(s). To receive a Return Authorization Number it is the
customers responsibility to A Batterybuyer.com associate will
then provide you with a Return Authorization Number, which must be
clearly indicated on all return shipments.
- Return shipments must be received by
Batterybuyer.com within 45-days from the date you receive your
- Product(s) must be in unused, unopened and
- Refusal of shipment may be subject to a
- Refunds will be issued based on or in the
same manner as original payment method and are typically processed
within 14-days after the product has been received - Freight
expense from a return is not refundable.
Returns that do not meet these requirements
may not be accepted or may be subject to a Return Fee. A Return Fee
of 15% may be assessed for damaged/missing packaging. A 15% Return
Fee may be assessed for refusal of shipment to cover processing
expenses plus any shipment fees charged by the carrier used
will be deducted from the refund. Total of Return Fees will be
applied by reducing the refund amount.
- Please inspect all packages carefully.
Please keep all packaging materials, including interior and
- Please log in to your account and
follow the returns procedure as shown here (Returns
Procedure) you will need the
- Order Number
- Product Number
- Phone Number
- Reason for Return
- A Batterybuyer.com representative
will authorize or deny your claim via email and provide
specific return instructions.
Revised September 24, 2012.